A significant 74% of business buyers are willing to pay a higher price for an...
customer service to build trust . eleven of shoppers perceive a positive customer experience as a factor that increases their likelihood of repeat purchases. elevenof consumers believe that relevant offers and personalized recommendations influence their purchasing decisions . eleven 83% of consumers are willing to share their data in exchange for a personalized experience .eleven Digital transformation and customerPhone Number List experience are critical to success in today's rapidly changing business landscape. As customers demand personalized interactions and seamless experiences, companies are focusing on digital transformation to remain competitive. Prioritizing these areas can lead to significant increases in customer satisfactionand economic growth .
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Statistics highlight the importance of providing excellent customer service, as one negative experience can lead to an 86% chance of customers no longer trusting a previously preferred brand. Additionally, the data highlights the value of personalization:of consumers believe that relevant offers and personalized recommendations influence their purchasing decisions. Отв How does digital transformation impact customer experience? How can digitization help customer service? What are three ways to maximize customer experience?
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